Terms of service.

Please read these Terms and Conditions carefully before using the Turners Home Services website and services operated by Turners Home Services.

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access the Service.

Service Availability

  • Our services are available in the areas listed on our Service Areas page. We reserve the right to refuse service outside of these areas.

Bookings and Payments

  • By booking our services, you agree to pay the quoted price for the specified service.

  • Payment is due at the time of service unless otherwise arranged in advance.

  • We accept various payment methods, including credit/debit cards and electronic payments.

  • For cancellations, please refer to our Cancellation Policy.

Cancellation Policy

  • We require at least 48 notices for cancellations.

  • Late cancellations or no-shows may be subject to a cancellation fee.

  • In case we need to cancel a booking due to unforeseen circumstances, we will provide you with notice and reschedule at your convenience.

Access and Security

  • You are responsible for providing safe and secure access to your premises during the service.

  • If providing keys or access codes, please ensure they are accurate and updated.

Insurance and Liability

  • Turners Home Service is fully insured and bonded.

  • While we take utmost care in our services, we cannot be held responsible for any damage or loss of items that occur during the cleaning service.

  • Please ensure valuable or fragile items are properly secured or moved prior to our arrival.

Privacy Policy

  • We respect your privacy and handle personal information in accordance with our Privacy Policy.

Health and Safety

  • Our team follows health and safety guidelines, including the use of appropriate personal protective equipment (PPE).

  • For COVID-19 safety measures, refer to our COVID-19 Policy.

Governing Law

  • These Terms are governed by and construed in accordance with the laws of The NSW Jurisdiction.

  • Any disputes arising under or in connection with these Terms will be subject to the exclusive jurisdiction of the courts of NSW Jurisdiction.

Changes to Terms

  • We reserve the right to modify or replace these Terms at any time. Notice of changes will be posted on our website.

  • Your continued use of the Service after changes to these Terms constitute your acceptance of the new Terms.

Contact Us

If you have any questions or concerns about these Terms, please contact us at 0434944339.